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Shipping Policy

 

We are committed to delivering your orders promptly and ensuring your satisfaction with every purchase. Please review our shipping policy for detailed information regarding our shipping processes.

 

Shipping Destinations

 

We ship worldwide. However, please note that shipping times and costs may vary based on your location.

 

Processing Time

 

• Orders are processed within 1-3 business days.

• Orders placed on weekends or holidays will be processed the next business day.

 

Shipping Methods and Delivery Times

 

Domestic Shipping (Within US):

 

• Standard Shipping: 3-7 business days

• Express Shipping: 1-3 business days

 

International Shipping:

 

• Standard International Shipping: 7-21 business days

• Express International Shipping: 5-10 business days

 

Please note that delivery times are estimates and may vary depending on external factors such as customs clearance, weather conditions, and carrier delays.

 

Shipping Costs

 

• Shipping costs are calculated at checkout based on the weight and destination of your order.

 

Order Tracking

 

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided tracking number through our carrier’s website.

 

Customs, Duties, and Taxes

 

For international orders, customs fees, import duties, and taxes may apply and are the responsibility of the recipient. Jacc Summit is not responsible for any additional charges incurred during customs clearance.

 

Shipping Address

 

Please ensure that your shipping address is correct and complete. Jacc Summit is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you realize that you’ve entered an incorrect address, please contact us immediately at jaccsummit@jaccsummit.com to correct the address before the order is shipped.

 

Lost or Damaged Packages

 

• If your package is lost or damaged during transit, please contact us at jaccsummit@jaccsummit.com with your order number and details. We will work with the carrier to resolve the issue as quickly as possible.

• For damaged items, please provide photos of the damage for our review.

 

Contact Us

 

If you have any questions or need assistance with your order, please contact our customer service team at jaccsummit@jaccsummit.com.

 

Thank you for shopping with Jacc Summit.